Thursday, March 3, 2011

Amy's Bread

I love to read cookbooks and sometimes I even take the time to make something out of one of them. Last week I grabbed a copy of Amy's Bread off my library's shelf and was immediately smitten by the beautiful breads showcased of the cover.

This is a book for bread making beginners as well as those more experienced bakers. She begins by recalling her struggle and journey to opening Amy's Bread. That was enough to keep me entertained but it was the photos of her breads and and shop that kept me hooked. If I ever get to New York City her bakery (at least one of them and maybe all three) is on my list of places to visit!

It was the weekend and the kids were around so I opted to try out her pizza recipe. I've got other pizza dough recipes that I use in a rotating manner depending on my mood but I'm always willing to take a chance on a new one. I was worried the amount of ingredients wouldn't produce enough dough but I ended up with four cute little dough balls that rested lightly dusted in flour as I prepped my pan and toppings.

Here is one dough ball waiting to be turned into crust.

This dough is intended to produce a thin crust pizza that is crispy and not over loaded with toppings.

I was too lazy to run up town and get the toppings I really wanted (fresh mozzarella, tomatoes and basil leaves) so I went with just cheese. The edges were drizzled with olive oil that made for a crisp and tasty crust.

The kids claimed it was better than Arthur's Pizzeria which made me laugh because living in this little town doesn't give them much to compare it to. Next time I'm going to have my favorite ingredients on hand and maybe make a double batch because there were no leftovers and what is the point of pizza if you can't fight over the leftovers?

Tuesday, March 1, 2011

The Reply

SmartWool is fast! But I hate form letters. I already answered her questions in my original email, grrrrr. And now I have to pay to ship their defunct product back to them so they can replace it, which is totally worth it but I wouldn't turn down an extra pair in addition to the broken pair as an incentive for me to continue to purchase their products. We'll see what happens. (And at least she spelled my name correctly!)

Hi Mechelle,

Thanks so much for your email. We know how busy people are so we appreciate it all the more when our customers take a few minutes to drop us an email.

SmartWool does have a 100% Satisfaction Guarantee. I would recommend trying to exchange them through the store you bought them from. If they can’t and you live in the USA, I would love to take a look at your socks and evaluate them. Please send the product back to me at:

SmartWool Warranties

P.O. BOX 774928 (USPS)

3495 Airport Circle (UPS)

Steamboat Springs, CO 80477


Please include a letter stating the reason for the return, shipping address (FedEx), phone number, and size of the product. Also if you could answer the following questions we would greatly appreciate it.

1) How often do you wear the product?

2) How long have you had the product?

3) What do you wear these socks for – going to work, skiing, running, etc?

4) What size foot do you have, and what size is the product?

5) What type of shoe/boot/sandal are you wearing with this product?

We will try to exchange it for the same style and color, but if it is not available we will return a similar product.

SmartWool Guarantee

SmartWool’s goal is to provide you with seriously comfortable, superior quality products for your everyday lifestyle. Our commitment goes beyond using environmentally sensitive and renewable materials. We guarantee them.

If these products don’t perform to your satisfaction, simply return them following the instructions for a replacement or refund.

We cannot extend our offer to replace or refund product damaged due to normal wear from use. The conditions in which the product is worn, how often it is worn, proper shoe fit, & ensuring proper care instructions are followed, all play a role in the life of your SmartWool product. Remember, SmartWool is made from natural fibers, and designed to deliver maximum comfort and performance. Nylon and other synthetic fibers can be more durable, but at the expense of comfort and performance.

Thank you,

Tracy Norman
Consumer Relations| SmartWool

800.550.Wool • direct: 970-875-2310 •
3495 Airport Circle, Steamboat Springs, CO 80487
U.S. Mail: PO Box 774928, Steamboat Springs, CO. 80477

SmartWool. Feels Good